Privacy Policy

Last updated: March 3, 2026

Introduction

Cybora FZCO (“Cybora”, “we”, “us”, or “our”), registered in Dubai, United Arab Emirates, operates the website cybora.io and provides threat intelligence feed services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

  • Account Information: When you purchase a subscription or register for our free feed, we collect your name, email address, and billing information.
  • Payment Data: Payment transactions are processed by third-party payment processors. We do not store your full credit card number or banking details on our servers.
  • Communications: When you contact our support team, we collect the content of your messages and any information you voluntarily provide.

Information Collected Automatically

  • Log Data: Our servers automatically record information when you access our website, including your IP address, browser type, operating system, referring URLs, and pages visited.
  • Usage Data: We collect information about how you use our services, including API call frequency, feed download patterns, and license key usage.
  • Cookies: We use essential cookies to maintain session state and preferences (such as language and theme selection). We do not use advertising or tracking cookies.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our threat intelligence feed services
  • Process transactions and send related information, including purchase confirmations and invoices
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage patterns to improve our services
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With third-party vendors who assist us in operating our website, processing payments, or delivering services, subject to confidentiality obligations.
  • Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Cybora, our users, or others.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/HTTPS) and at rest. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal retention requirements.
  • Portability: Request a machine-readable copy of your data.
  • Objection: Object to certain processing of your personal data.

To exercise any of these rights, please contact us at [email protected].

International Data Transfers

As we are based in the United Arab Emirates, your information may be processed and stored in the UAE. By using our services, you consent to the transfer and processing of your information in the UAE and other jurisdictions where our service providers operate.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Cybora FZCO Dubai, United Arab Emirates Email: [email protected]

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